Privacy Policy

"Providing a great service at a fair price."

Wayne Lewis 43yrs

Services

Domestic Energy Assessment

Conducting an energy assessment to provide you with an accurate EPC (Energy Performance Certificate), which will be valid for 10 years.

Lodgement on the Government register

Adding the completed assessment onto the government register.  The details can then be viewed by estate agents or anyone who requires evidence of an active EPC.

Fully insured & DBS checked

Fully insured and DBS checked for added peace of mind.

Non intrusive assessment

Conducting the assessment with as little disruption to the client as possible.

Communication

Communication throughout the process from first contact to the completion of the assessment.

A fair price

A fair agreed price which will be fully inclusive of lodgement fees, no hidden costs or added extras.

Great Customer Service

With 24 years experience in customer services, it goes without saying that I am here to provide a professional service and work with you, the client, to complete the assessment required, with an aim that you will recommend my services to friends, family and other clients.

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Some common questions I get asked by my clients......

 

* Who legally needs to have an EPC and how long does it last?

Anyone selling or renting out their property needs a valid EPC Certificate and it is valid for 10 years.

* What are some examples of properties which are exempt?

Temporary buildings, which will only be used for 2 years or less.

Religious buildings which are primarily used for worship.

Small detached buildings of 50 m2 or less.

* Do you need to visit the property to complete the EPC?

Yes.  The EPC requires collecting data and photo evidence at the property for quality and accreditation requirements.  EPC assessments are subject to random audits by the energy accreditations to ensure they are conducted accurately, as it is a legal document.

* Do I have to be present?

The client does not need to be present for the assessment.  Most information required can be obtained by the assessor.  If more information is required, then the assessor can get in touch with the client to confirm details or obtain supporting documents.

* How long does an assessment take?

It can vary from property to property based on size, extensions, access and reviewing data.

Generally the assessment will take between 30 minutes to 1 hour.

* What areas of the property do you need to see?

All areas of the property need to be available for access to ensure the information is accurate.  This will include loft spaces, areas where boilers and cylinders are, and all rooms in the property.

* Why is my rating different to a similar house I have seen?

Property EPC results vary due to many different factors.  Here are a few examples....

The fuel used at the property, the dimensions, the insulation values, the heating controls, whether the property is detached, semi detached or end terrace, the age of property, the window install dates.

* Can my property fail an EPC assessment?

In short, No.  

For a sale of a property the rating can be anywhere between A100 to G1.  

The assessment will generate recommendations based on the assessment, and this information can help a prospective buyer understand what can be done to improve the energy efficiency and an estimated cost of the upgrades.

For a rental property, it is a requirement that the property is rated E or above.  The government is aiming to move this up to a C for all rentals by 2030.

* What does assumed mean on my EPC?

Some data is not possible to verify due to access constrictions.  

This could be the floor, roof insulation or wall insulation.

When we enter data for these we enter "as built" and it automatically applies an assumption based on the age and details of the property.

This information can be overwritten if there is documentary 

evidence to prove what is there.

* What documents may be required from me?

Some documents which can help verify information are....

Invoices

Fensa Certificates

MCS Certificates

Install documents

Photographic evidence

Original SAP EPC assessments

* I have had some upgrades, should I get a new EPC?

There is no legal requirement in England and Wales to get a new EPC when upgrades have taken place, however this is a way of showing the improvements you have made, so in the event of renting or selling your property, all the information is up to date on the Government EPC register.  This is a public website which shows the EPC ratings and basic information on the property construction.

* What qualifications do you have?

To complete EPC assessments, you need to have a Domestic Energy Assessor qualification.  Then you need to be accredited by an energy assessmen company, for example Elmhurst Energy.

The assessor also needs to hold a valid DBS check to ensure they can be trusted in their work.

 

 

 

  

 

 

 

 

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